Protecting your private information is our priority. This Statement of Privacy applies to the Olivelle.com and Olivelle and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Olivelle include Olivelle.com and Olivelle. The Olivelle website is a specialty food retail and ecommerce site. By using the Olivelle website, you consent to the data practices described in this statement.
Collection of your Personal Information
Olivelle may collect personally identifiable information, such as your name. If you purchase Olivelle’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Olivelle. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Olivelle website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Olivelle’s public message boards, this information may be collected and used by others.
Olivelle encourages you to review the privacy statements of websites you choose to link to from Olivelle so that you can understand how those websites collect, use and share your information. Olivelle is not responsible for the privacy statements or other content on websites outside of the Olivelle website.
Use of your Personal Information
Olivelle collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Olivelle may also use your personally identifiable information to inform you of other products or services available from Olivelle and its affiliates. Olivelle may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Olivelle does not sell, rent or lease its customer lists to third parties.
Olivelle may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Olivelle, and they are required to maintain the confidentiality of your information.
Olivelle may keep track of the websites and pages our users visit within Olivelle, in order to determine what Olivelle services are the most popular. This data is used to deliver customized content and advertising within Olivelle to customers whose behavior indicates that they are interested in a particular subject area.
Olivelle will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Olivelle or the site; (b) protect and defend the rights or property of Olivelle; and, (c) act under exigent circumstances to protect the personal safety of users of Olivelle, or the public.
Use of Cookies
The Olivelle website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Olivelle pages, or register with Olivelle site or services, a cookie helps Olivelle to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Olivelle website, the information you previously provided can be retrieved, so you can easily use the Olivelle features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Olivelle services or websites you visit.
Security of your Personal Information
Olivelle secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
SMS Marketing Policy
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages either by clicking on on the welcome pop-up (which shows to new users) or in the checkout by checking your SMS sign-up and providing your phone number.
Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use Klaviyo to send all SMS communications to users who have opted in. Please view Klaviyo's privacy policy here https://www.klaviyo.com/legal/privacy/privacy-notice with information on how they use user information.
Children Under Thirteen
Olivelle does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Olivelle by contacting us here:
- Web page: www.olivelle.com
- Email: hello@olivelle.com
- Phone: 406.587.4246
If at any time you wish to stop receiving marketing SMS from us, you can opt out by:
- Texting STOP to opt-out
- Texting UNSUBSCRIBE to opt-out
- Texting CANCEL to opt-out
- Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
Changes to this Statement
Olivelle will occasionally update this Statement of Privacy to reflect company and customer feedback. Olivelle encourages you to periodically review this Statement to be informed of how Olivelle is protecting your information.
Contact Information
Olivelle welcomes your questions or comments regarding this Statement of Privacy. If you believe that Olivelle has not adhered to this Statement, please contact Olivelle at:
Physical Address: 24795 Frontage Road, Bozeman, Montana 59718
Email Address: hello@olivelle.com
Telephone number: 406.587.4246
Last updated: March 12, 2024
Mobile Terms of Service
The Olivelle mobile message service (the "Service") is operated by Olivelle (“Olivelle”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Olivelle’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Olivelle through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Olivelle. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18779205104 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Olivelle mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18779205104 or email hello@olivelle.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.